This class is designed to increase a manager’s skills as a coach and as a counselor. It gives equal weight to affective, behavioral, and cognitive aspects of the topics of coaching and counseling. Participants are asked to examine their own feelings about coaching and counseling, to practice key skills, and to acquire a basic understanding of when and why those skills are necessary.
- To understand the value of coaching and counseling in a manager s work
- To learn how to determine when to coach and when to counsel
- To examine how their personalities affect the coaching/counseling roles
- To develop basic competence in applying coaching and counseling skills