Free, Interactive Presentations (20 to 30 minutes)
Leadership
· Going Outside Comfort Zones: Brief Exercises in Change
· Window Shade: Depicting Different Approaches to Decision Making
Communication
· Communication Tokens: An Awareness Exercise
· Direct Communication: You Write the Scripts
· Explaining Something Complicated: Avoiding Information Dumps
Facilitating Teams
· Card Exchange: A Unique Way to Stimulate Discussion
· Changing the Rules: Altering Group Process
· Multi-Voting: A Constructive Way to Make Decisions
· Problem with Majority Voting: A Double Whammy
Team-Building
· Are You a Team Player? Things Team Players Do
· Creative House Building: An Exercise in Teamwork
· Making Paper Cups: Simulating a Learning Organization
· Paper Airplanes: The Power of Collaboration
· Stages of Team Development: A Card Sorting Activity
Influencing Others
· Influencing Others: Four Role-Play Scenarios
· Question First: The Best Way to Overcome Resistance
Teaching and Coaching Employees
· Building Skills Through Role Plays: You Have Options
· Components of Effective Coaching: Observing the Process
· Show But Not Tell: Upping the Stakes
Conflict and Negotiation
· Breaking a Stalemate: Steps to Move Forward
· Rating Methods to Deal with Conflict: Yours and Theirs
· Ten-Thousand-Dollar Challenge: Working Through a Conflict
· Views of Conflict: A Word Association Game
Creativity and Problem Solving
· Brainwriting: An Alternative to Generating Ideas Verbally
· Inspired Cut-Outs: Freeing the Mind
· Making Decisions After Brainstorming: Narrowing the Options
· Part Changing: Demonstrating a Technique to Increase Creativity
· Wearing Someone Else’s Shoes: Taking a Different Perspective
Diversity
· I’ve Been Curious: Questions I Have Been Afraid to Ask
· Setting the Record Straight: Things About Me and Others Like Me
Sales and Customer Service
· Your Company’s Sales Philosophy: How Do You Treat Customers?
Getting Acquainted
· Predictions: Making Guesses About Co-Participants
· Things We Have in Common: Getting to Know You
· What’s in a Name? My Story
Understanding Others
· Be Curious, Not Furious: Five Ways to Understand Others
· Comparing Yourself to Others: Looking for Differences and Similarities
· Three C’s: What Makes People Difficult
Exchanging Feedback
· Animal Metaphors: An Exercise in Obtaining Honest Feedback
· Giving Effective Feedback: Wheaties Over Donuts
· Judging the Impact of Words: Applications to Giving Feedback
Assertive Behavior
· Assertive Starters: Ways to Begin an Assertive Message
· Concerns About Confronting Employees: Overcoming the Anxiety
· Non-Verbal Persuasion: Assessing Its Impact
· Stating Complaints and Requesting Change: Skill Practice
Train the Trainer
· Active Vacations: Topics versus Objectives
· Has This Ever Happened to You? Making Team Learning Work
· Training Styles: Three Continua
· You Have Many Options: Increasing Your Training Repertoire
NOTE: Longer sessions are also offered free of charge to non-profits. They are listed on the Pro Bono and Workshops page of this site.
John Goldberg & Assoc.
Training people for business results
Leadership, Communication & Teamwork
Sacramento, California
