John Goldberg & Assoc.: Leadership, management, supervision, communication & teamwork training in Sacramento, California

New, interactive John Goldberg & Assoc. workshops on teamwork, communication and leadership free to nonprofit Sacramento area organizations (for a complete, categorized list please see johngoldberg.com/probono):

• Arguing the Flip Side: uncover insights about the value of putting yourself in someone else’s shoes
• Avoiding Labels: recognize ways to interpret behavior that are non-evaluative and open to further examination
• Being in the Minority: achieve a better understanding of people different from you
• Brain-Friendly Teaching: use four key principles to infuse brain-friendliness into teaching
• Convincing Sales Presentation: experience putting together a presentation and obtain feedback on one’s selling skills
• Getting Your Foot in the Door: practice four strategies to cope with strong resistance
• Observing Group Process: compare how two groups go about doing a similar task
• Obtaining Participation: practice ten alternative ways to format a group discussion
• Refusing Unwanted Requests: experience saying no and evaluating its effect
• Unlocking Memories: show how a diverse group of people have much in common
• When Asking for or Giving Feedback Is Challenging: gain confidence in being able to handle a variety of feedback challenges

New, interactive John Goldberg & Assoc. presentations on teamwork, communication and leadership free to Sacramento area organizations (for a complete, categorized list please see johngoldberg.com/presentations):

• Are You a Team Player?: discuss team areas of improvement
• Breaking a Stalemate: learn and practice a four-step process that could break a stalemate
• Building Skills Through Role Plays: use a menu of role-playing options to increase the possible best choices for different situations
• Changing the Rules: experience different discussion rules and assess the impact of these rules
• Comparing Yourself to Others: compare yourself to someone else as a window to mutual understanding
• Components of Effective Coaching: identify the components of effective coaching
• Concerns About Confronting Employees: identify feelings of anxiety about the prospect of confronting employees and select ways to manage those emotions effectively
• Demonstrating a Technique to Increase Creativity: introduce a tool to enhance idea generation
• Direct Communication: understand the difference between direct and indirect talk
• Exercise in Teamwork: demonstrate how creative people can be with limited resources and build team cohesiveness
• Explaining Something Complicated: learn five steps to include the listener when communicating complicated information
• Freeing the Mind: gain skill in using visual ideas to solve practical problems
• Generating Ideas: identify the features and benefits of brainwriting
• Giving Effective Feedback: acquaint participants with a five-step model for giving effective feedback
• Going Outside Comfort Zones: discuss how to help people to change
• Group Résumé: learn information about the participants in a group and build connections among participants
• How Do You Treat Customers?: evaluate the sales philosophy of a company and consider changes in the philosophy
• Influencing Others: practice influencing skills
• Joys and Tribulations of Being a Leader: experience oneself in a leadership situation
• Judging the Impact of Words: study and apply criteria for useful feedback
• Majority Voting: examine the downsides of using majority voting as a decision-making practice and experience reaching a consensus
• Narrowing the Options: experience the use of criteria to narrow down a brainstormed list of ideas
• Making Team Learning Work: identify the variety of problems that team learning can bring and brainstorm ideas to overcome these obstacles
• Non-Verbal Persuasion: experience the use of nonverbal communication as a powerful way to influence someone else
• Obtaining Honest Feedback: identify alternative strategies to obtain honest feedback from others
• Power of Collaboration: reinforce the power of collaboration
• Predictions: learn not to make assumptions or leap to conclusion based on appearances
• Questions I Have Been Afraid to Ask: learn the value of sharing and dialogue
• Setting the Record Straight: Things About Me and Others Like Me: gain an appreciation of different groups
• Simulating a Learning Organization: demonstrate the power of high expectations
• Stages of Team Development: work together to complete a challenging task as a team
• Stating Complaints and Requesting Change: practice assertive ways to state complaints and request change
• Views of Conflict: show how our negativity toward conflict lessens opportunities for change and consider how to change the way we perceive conflict
• Ways to Understand Others: enlarge possibilities of how to understand other people
• Wearing Someone Else’s Shoes: experience another person’s perspective
• What Makes People Difficult: reveal some underlying reasons for people’s difficult behavior and assess new ways of responding to a difficult person
• Window Shade of Decision Making: visualize different approaches to decision making
• Working Through a Conflict: show the difference between positions and interests

Event: The Coach as Trainer, the Trainer as Coach
Date: Tuesday, April 20, 2010
Time: 5:30 am – 7:30 pm
Location: Rancho Cordova City Hall, 2729 Prospect Park Dr., Rancho Cordova, CA
Contact: American Society for Training & Development, Sacramento Chapter, www.astdsac.org

Event: Dealing with Difficult Participants
Date: Friday, April 16, 2010
Time: 11:30 am – 1:30 pm
Location: UC Davis Exension, 2901 K Street, Sacramento, CA
Contact: Sacramento Area Organization Development Network, www.saodn.org