We help organizations save money:

November 9, 2010

RETURN ON INVESTMENT

One-day meeting skills training class for 15 employees:
Benefit: $12,300 by reducing unnecessary staff time in meetings
Total cost (including your employees’ time in training): $3,900
Return on investment: 215%.

Five-day supervision class for 15 supervisors:
Benefit: $55,000 by reducing the employee turnover rate
Total cost (including your employees’ time in training): $19,500
Return on investment: 185%.


New John Goldberg & Assoc. Class List

June 14, 2010

Leadership, Management Development & Supervision Training
• 360 Feedback: Developing an Effective System
• Art of Delegation: Effective Guidance for Your Direct Reports
• Challenge of Change: Helping Others to Confront It
• Coaching and Counseling: Two Ways to Guide Employees
• Coaching Skills: Supporting Employee Development
• Conducting a Performance Review: Facilitating Employee Growth
• Creative Problem Solving: Getting Unstuck and Finding New Solutions
• Ethics and Business: It’s Not an Oxymoron
• Goal Setting: Still the Best-Kept Secret of Success
• Making Meetings Work: How to Plan, Organize, and Conduct Productive Meetings
• Mentoring: Empowering Personal and Organizational Change
• Motivating Employees: Carrots Over Sticks
• On-the-Job Training: A Structured Approach
• Performance Management: Leading People to High Performance
• Proactive Project Management: How to Be In Charge From Beginning to End
• Process Improvement: A Never-Ending Journey
• Staffing Your Organization: Interviewing for Effective Selection of Candidates
• Strategic Planning for Action-Oriented People: An Eight Step Process to Get Results
• Succession Planning: The Manager’s Role
• Taking Initiative: How to Be More of a Leader in Your Own Job

Communication Training
· Active Training Techniques: Promoting Learning by Doing
· Business Writing: Organizing, Writing, and Editing the wRITE Way
· Consultative Selling: How to Build Partnership in Business Relationships
· Effective Communication: Getting Your Message Across
· Effective Listening: Better Relationships and Improved Results
· Improvisational Skills: Achieving Workplace Success
· Presentation Skills with Visual Aids: Ways to Sell Yourself
· Satisfaction Guaranteed: Delivering High-Caliber Customer Service

Teamwork Training
· Communicating in Teams: Skills That Make a Difference
· Developing a Vision: It Takes a Team
· Enhancing Established Teams: Strategies for Team Development
· Facilitating Teams: From Forming to Storming
· Process Improvement: Using Process Maps for Analysis and Design
· Productive Groups: Skills That Make a Difference

Career Development Training
· Career Exploration and Planning: Reviewing Your Options
· Developing Career Resilience: New Career-Management Strategies
· Informational Interviewing: Obtaining Important Information
· New-Employee Orientation: Becoming Acquainted With a New Company
· Righting Resumes: Putting Your Best Foot Forward

Personal Development Training
· Balancing Work and Family: How to Promote a Family-Friendly Workplace
· Breakthrough Learning: Learning to Learn in a Changing World
· Interpersonal Effectiveness: Developing Core People Skills
· Personal Effectiveness: Strategies for Effective Living
· Stress for Success: Understanding and Managing The Stress In Your Life
· The Time of Your Life: Getting All You Want Out of Life Through Time Management

Diversity Training
· Appreciating Diversity: A Window of Opportunity
· Cross-Cultural Effectiveness: Obtaining Success in the Global Arena
· Managing a Diverse Workforce: How to Make It Work
· Sexual Harassment: A Modern Workplace Dilemma

Conflict Management Training
· Negotiating to Win/Win: Conflict Resolution in Personal and Professional Relationships


Participant comments about new manager/supervisor workshop in Sacramento:

April 30, 2010

· It reminded me of a mirror. Having the opportunity to hear what others see in you.
· Opportunity to discuss needed strengths in supervisor roles
· The workshop was conducted professionally.
· The trainer helped me understand my strong and weak points in a fun way.
· The trainer was prepared and knowledgeable.


Management characteristics from recent Sacramento housing industry workshop:

April 21, 2010

· Choose appropriate staff
· Delegate
· Hiring
· Be consistent
· Organizational skills
· Motivational
· Don’t worry that you might not be liked
· Communication skills
· Wear many hats
· Sense of fair play
· Good listener
· Basic social skills
· Respectful tone
· Available/approachable
· Knowledge of project partners
· Discernment
· Community relations skills
· Understand where people are coming from
· Understand morale
· Flexible


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