We help organizations save money:

November 9, 2010

RETURN ON INVESTMENT

One-day meeting skills training class for 15 employees:
Benefit: $12,300 by reducing unnecessary staff time in meetings
Total cost (including your employees’ time in training): $3,900
Return on investment: 215%.

Five-day supervision class for 15 supervisors:
Benefit: $55,000 by reducing the employee turnover rate
Total cost (including your employees’ time in training): $19,500
Return on investment: 185%.


New John Goldberg & Assoc. Class List

June 14, 2010

Leadership, Management Development & Supervision Training
• 360 Feedback: Developing an Effective System
• Art of Delegation: Effective Guidance for Your Direct Reports
• Challenge of Change: Helping Others to Confront It
• Coaching and Counseling: Two Ways to Guide Employees
• Coaching Skills: Supporting Employee Development
• Conducting a Performance Review: Facilitating Employee Growth
• Creative Problem Solving: Getting Unstuck and Finding New Solutions
• Ethics and Business: It’s Not an Oxymoron
• Goal Setting: Still the Best-Kept Secret of Success
• Making Meetings Work: How to Plan, Organize, and Conduct Productive Meetings
• Mentoring: Empowering Personal and Organizational Change
• Motivating Employees: Carrots Over Sticks
• On-the-Job Training: A Structured Approach
• Performance Management: Leading People to High Performance
• Proactive Project Management: How to Be In Charge From Beginning to End
• Process Improvement: A Never-Ending Journey
• Staffing Your Organization: Interviewing for Effective Selection of Candidates
• Strategic Planning for Action-Oriented People: An Eight Step Process to Get Results
• Succession Planning: The Manager’s Role
• Taking Initiative: How to Be More of a Leader in Your Own Job

Communication Training
· Active Training Techniques: Promoting Learning by Doing
· Business Writing: Organizing, Writing, and Editing the wRITE Way
· Consultative Selling: How to Build Partnership in Business Relationships
· Effective Communication: Getting Your Message Across
· Effective Listening: Better Relationships and Improved Results
· Improvisational Skills: Achieving Workplace Success
· Presentation Skills with Visual Aids: Ways to Sell Yourself
· Satisfaction Guaranteed: Delivering High-Caliber Customer Service

Teamwork Training
· Communicating in Teams: Skills That Make a Difference
· Developing a Vision: It Takes a Team
· Enhancing Established Teams: Strategies for Team Development
· Facilitating Teams: From Forming to Storming
· Process Improvement: Using Process Maps for Analysis and Design
· Productive Groups: Skills That Make a Difference

Career Development Training
· Career Exploration and Planning: Reviewing Your Options
· Developing Career Resilience: New Career-Management Strategies
· Informational Interviewing: Obtaining Important Information
· New-Employee Orientation: Becoming Acquainted With a New Company
· Righting Resumes: Putting Your Best Foot Forward

Personal Development Training
· Balancing Work and Family: How to Promote a Family-Friendly Workplace
· Breakthrough Learning: Learning to Learn in a Changing World
· Interpersonal Effectiveness: Developing Core People Skills
· Personal Effectiveness: Strategies for Effective Living
· Stress for Success: Understanding and Managing The Stress In Your Life
· The Time of Your Life: Getting All You Want Out of Life Through Time Management

Diversity Training
· Appreciating Diversity: A Window of Opportunity
· Cross-Cultural Effectiveness: Obtaining Success in the Global Arena
· Managing a Diverse Workforce: How to Make It Work
· Sexual Harassment: A Modern Workplace Dilemma

Conflict Management Training
· Negotiating to Win/Win: Conflict Resolution in Personal and Professional Relationships


Return on investment from leadership and teamwork training

May 16, 2010

The cohesiveness of every team accounts for 28 percent of its performance. Let’s consider a department in which the revenue target is $100 million. If the team is cohesive, it could bring in $128 million; if it lacks cohesion, it could bring in $72 million. That’s a $56 million variable depending on the team’s cohesion. And research shows leadership accounts for about 14 percent of team cohesion.


New, interactive presentations free to Sacramento area organizations

May 7, 2010

Leadership
· Going Outside Comfort Zones: Brief Exercises in Change
· Window Shade: Depicting Different Approaches to Decision Making

Communication
· Communication Tokens: An Awareness Exercise
· Direct Communication: You Write the Scripts
· Explaining Something Complicated: Avoiding Information Dumps

Facilitating Teams
· Card Exchange: A Unique Way to Stimulate Discussion
· Changing the Rules: Altering Group Process
· Multi-Voting: A Constructive Way to Make Decisions
· Problem with Majority Voting: A Double Whammy

Team-Building
· Are You a Team Player? Things Team Players Do
· Creative House Building: An Exercise in Teamwork
· Making Paper Cups: Simulating a Learning Organization
· Paper Airplanes: The Power of Collaboration
· Stages of Team Development: A Card Sorting Activity

Influencing Others
· Influencing Others: Four Role-Play Scenarios
· Question First: The Best Way to Overcome Resistance

Teaching and Coaching Employees
· Building Skills Through Role Plays: You Have Options
· Components of Effective Coaching: Observing the Process
· Show But Not Tell: Upping the Stakes

Conflict and Negotiation
· Breaking a Stalemate: Steps to Move Forward
· Rating Methods to Deal with Conflict: Yours and Theirs
· Ten-Thousand-Dollar Challenge: Working Through a Conflict
· Views of Conflict: A Word Association Game

Creativity and Problem Solving
· Brainwriting: An Alternative to Generating Ideas Verbally
· Inspired Cut-Outs: Freeing the Mind
· Making Decisions After Brainstorming: Narrowing the Options
· Part Changing: Demonstrating a Technique to Increase Creativity
· Wearing Someone Else’s Shoes: Taking a Different Perspective

Diversity
· I’ve Been Curious: Questions I Have Been Afraid to Ask
· Setting the Record Straight: Things About Me and Others Like Me

Sales and Customer Service
· Your Company’s Sales Philosophy: How Do You Treat Customers?

Getting Acquainted
· Predictions: Making Guesses About Co-Participants
· Things We Have in Common: Getting to Know You
· What’s in a Name? My Story

Understanding Others
· Be Curious, Not Furious: Five Ways to Understand Others
· Comparing Yourself to Others: Looking for Differences and Similarities
· Three C’s: What Makes People Difficult

Exchanging Feedback
· Animal Metaphors: An Exercise in Obtaining Honest Feedback
· Giving Effective Feedback: Wheaties Over Donuts
· Judging the Impact of Words: Applications to Giving Feedback

Assertive Behavior
· Assertive Starters: Ways to Begin an Assertive Message
· Concerns About Confronting Employees: Overcoming the Anxiety
· Non-Verbal Persuasion: Assessing Its Impact
· Stating Complaints and Requesting Change: Skill Practice

Train the Trainer
· Active Vacations: Topics versus Objectives
· Has This Ever Happened to You? Making Team Learning Work
· Training Styles: Three Continua
· You Have Many Options: Increasing Your Training Repertoire


Leadership is a relationship

March 28, 2010

Leadership relationship: know your followers, stand up for your beliefs, speak with passion, lead by example, conquer yourself. Thanks, Kouzes & Posner


Leadership practices

March 28, 2010

Leadership practices: challenging the process, inspiring a shared vision, enabling others to act, modeling the way, encouraging the heart. Thanks, Kouzes & Posner


Leadership characteristics

March 28, 2010

Leadership characteristics: honesty, competence, being forward-looking, inspiration, credibility. Thanks, Kouzes & Posner


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